Refund policy
Refund Policy
Last updated: August 2026
Digital Products — No Physical Return Required
Due to the nature of digital products, all sales are final once the file has been delivered or downloaded. We do not offer refunds or exchanges on digital downloads after delivery has been confirmed.
Exceptions
We want you to be completely satisfied with your purchase. If you experience any of the following, please contact us within 7 days of purchase:
- The file is corrupted or cannot be opened
- You did not receive your download link or email
- The product is significantly different from what was described
In these cases, we will either resend the file, provide a corrected version, or issue a full refund at our discretion.
How to Request Support
Email us at diana.teachthewild@gmail.com with your order number and a description of the issue. We aim to respond within 2 business days.
Accidental Purchases
If you contact us before downloading or accessing the file, we may offer a refund at our discretion.
Questions?
Contact us at diana.teachthewild@gmail.com or visit www.teachthewild.com.